My eSIM Box

FAQ — Frequently Asked Questions

eSIM Compatible Devices

Before purchasing, please confirm your device supports eSIM and is unlocked by your carrier.

Apple iPhone

  • iPhone XS / XS Max / XR and all later models
  • iPhone 11, 12, 13, 14, 15, 16 series (all variants)

Samsung Galaxy

  • Galaxy S20, S21, S22, S23, S24 series
  • Galaxy Z Fold 2-6 and Z Flip 3-6

Google Pixel

  • Pixel 3 and all later models (4, 5, 6, 7, 8, 9 series)

iPad

  • iPad Pro (2018 and later)
  • iPad Air (3rd gen and later)
  • iPad Mini (5th gen and later)
  • iPad (7th gen and later)

How to Check if Your Device Supports eSIM

  1. Go to Settings
  2. Tap General (iPhone) or About phone (Android)
  3. Look for EID number — if present, your device supports eSIM

Note: Your device must be unlocked (not carrier-locked) to use a third-party eSIM. Contact your carrier to confirm before purchasing.