Contact ChinaCheckPick

We're here to help you stay connected. Whether you have a question before buying or need help installing your eSIM, our team responds fast — 7 days a week.

Get In Touch

• Email: support@chinacheckpick.com
• WhatsApp: Available for order support (link in your confirmation email)
• Response Time: Within 2 hours (usually faster)
• Hours: 7 days a week, including holidays

Before You Contact Us

Many questions are answered instantly here:

• FAQ — Frequently Asked Questions
• How It Works — Installation Guide
• Compatible Devices List

Common Issues We Help With

• eSIM QR code not received (check spam folder first)
• Installation or activation problems
• Device compatibility questions
• Data not working after arrival
• Refund requests
• Choosing the right plan for your trip

For Order Support

Please include your order number (found in your confirmation email) so we can help you faster.